Unified Inbox
Multi-Agent Support
Conversation Tags
Quick Replies
Manage all customer interactions from a single, unified inbox.
Allow multiple agents to handle conversations simultaneously for quick responses.
Use tags and quick replies to keep conversations organized and ensure timely follow-ups.
WhatsApp Inbox is a centralized platform to manage all customer interactions in one place.
It streamlines communication, improves response times, and enhances customer satisfaction by centralizing conversations and supporting multi-agent handling.
Yes, WhatsApp Inbox supports multi-agent usage, allowing several agents to manage conversations simultaneously.
You can use custom tags to organize and prioritize conversations for easy management and follow-up.
Quick replies are pre-set responses to frequently asked questions, helping you respond instantly and consistently.
Yes, advanced search and filter options allow you to quickly find specific conversations within the inbox.
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